OUR SERVICES
Elder Care Management
Guidance and Support for Older Adults and their Families
Growing older can bring new possibilities — and new questions.
The JCS Elder Care Management program is a comprehensive fee-for-service program offering expert guidance and personalized support from licensed professionals. We help older adults, caregivers, and their family members navigate the journey of aging, caregiving, and life transitions with greater clarity and confidence.
Our goal is to help aging adults live with maximum independence, safety, and dignity—whether in their own homes or in a care setting—while providing peace of mind to their families, both near and far away.
Who We Help
Every aging and caregiving situation is unique. Whether you’re managing changes related to aging, coordinating elder care from a distance, or facing sudden health or housing challenges, we’re here to guide you every step of the way.
Our services are ideal for:
- Family members concerned about a loved one’s safety
- Caregivers overwhelmed or unsure about resources
- Long-distance relatives coordinating care from afar
- Individuals exploring aging resources for themselves
How We Help
Our Elder Care professionals are members of the Aging Life Care Association® and bring trusted expertise in navigating the complexities of aging, health care, and family dynamics. They provide a full range of services to support aging adults and their families.
Consultation
We take the time to understand your unique situation, answer your questions, and offer informed guidance. You’ll receive thoughtful referrals and support in navigating the aging journey with clarity and confidence.
Assessment
Our team conducts a thorough evaluation that covers physical and mental health, daily functioning, financial stability, safety, and the home environment. This provides a full picture to guide decision-making.
Care Planning
Based on the assessment, we create customized care plans that clearly identify needs, outline available options, and recommend practical next steps to support your loved one’s well-being.
Care Coordination & Health Advocacy
We serve as a dedicated liaison—facilitating communication among family members, healthcare providers, and service agencies. We also help schedule services, attend medical appointments, and advocate for your loved one’s best interests.
Ongoing Support & Monitoring
As needs evolve, we stay involved—overseeing care plans, adapting to changing circumstances, and ensuring consistent support throughout every stage of aging.
Family Counseling & Education
We offer emotional support and practical education to help families cope, communicate, and make informed choices. You’ll gain tools and resources to care for your loved one—and yourself—with confidence.
Meet Our Elder Care Management Team
Jennifer Sapp, MSG, MSW, LCSW-C, Director of Aging for Jewish Community Services (JCS), is a professional member of the Aging Life Care Association® and received two Master’s degrees in Gerontology and Social Work from the University of Southern California. Jennifer has an extensive professional background in dementia research, management of aging-related community-based programs, and care management.
Nicole Fisher, MSW, CDS, Elder Care Manager, has over 16 years of professional experience supporting vulnerable and older adults. She earned her bachelor’s degree in social work from McDaniel College in Westminster, MD & her master’s degree from the University of Denver in Denver, Colorado. Nicole also holds certifications as a CARES Dementia Specialist and an Animal-Assisted Social Worker.
Sean Latta, MS, Elder Care Manager, earned his Bachelor of Arts degree from the University of Maryland, Baltimore County (UMBC), followed by a Master’s in Gerontology from McDaniel University. Sean is also certified as a Positive Approach to Care® (PAC) Independent Champion Course Teacher able to provide hands-on dementia care skills training to families and professionals.
If you are interested in learning more about JCS Elder Care Management or any of our services for aging individuals, please call 410-466-9200 or submit an inquiry HERE.
As a proud partner in AgeWell Baltimore, JCS offers access to a trusted network of resources and supports — so you never have to navigate aging alone.
